EQS-News: USU equips suppliers of driving systems with a knowledge management solution | 20/09/22

EQS-News: USU Software AG / Keyword(s): Incoming order

USU equips leading system providers with a knowledge management solution

20/09/2022 / 07:54 CET/CEST
The issuer/publisher is responsible for the content of the notification.

Möglingen, September 20, 2022.

A leading international manufacturer of drive systems will use a service portal with the USU Knowledge Management solution as a source of group-wide knowledge on all things IT. The central platform should provide all employees worldwide with up-to-date information, for example on the status of IT tickets or service requests, as well as need-based solutions for IT problems and requests as a self-service system.

The goal is to support internal customers with technical IT problems and questions quickly, cost-effectively and with a high level of service. For this reason, the integrated USU solution database will provide expert knowledge simply and clearly in all the necessary languages. In a second project stage, it is planned that USU’s intelligent chatbot will actively guide users to solve their IT queries or even bring them out themselves, thus contributing to service automation.

This press release is below http://www.usu.com available

USU Software AG

As a leading provider of software and services for IT and customer service management, USU enables companies to master the requirements of today’s digital world. Global organizations use our solutions to reduce costs, become more agile and reduce risk with smarter services, simpler workflows and better collaboration. With over 40 years of experience and locations worldwide, the USU team brings customers into the future.

In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc. and USU SAS is also part of USU Software AG (ISIN DE 000A0BVU28), which is listed in the First Standard. German exchange.

For more information: http://www.usu.com

Get in touch

USU Software AG
Corporate communication
Dr. Thomas Gerick
Phone: +49 (0) 71 41 – 48 67 440
Email: thomas.gerick@usu.com

USU Software AG
Investor Relations
Falk worries
Phone: +49 (0) 71 41 – 48 67 351
Email: falk.sorge@usu.com

20/09/2022 CET/CEST Disclosure of a Corporate News/Financial News, transmitted by EQS – a service of EQS Group AG.
The issuer/publisher is responsible for the content of the notification.

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